Policy of protection and use of personal data

Who are we ? Our website address is: https://centrebeauteoasis.com. The sole proprietorship is registered with the business registrar under the name of Center Beauté Oasis, at 102-760 boul. des Hautes-Plaines, Gatineau, Quebec, J8Z 3N3. You can reach us through our website, by mail or by phone at 819-525-1760. To what types of information does this Privacy Policy apply? This policy applies to personal information that is processed in connection with the Services. Personal information allows you to be identified directly or indirectly. We include cookies and electronic information in this definition. In order to better inform our users, we consider personal information to mean any information that allows us to identify you directly or indirectly. Applicable laws may exclude such personal information from their scope. Our definition of personal information includes cookies, as well as similar targeting technologies. Cookies are small text files containing small amounts of information that are placed on your device. Your Internet browser sends this information back to us when you use the Services. For more information on cookies, we refer you to specialized resources such as http://www.allaboutcookies.org. Does this Privacy Policy apply to third party content? No, the Privacy Policy does not apply to third party content. If you click on links to third-party websites, applications or services from our Services, this Privacy Policy does not apply to the processing of personal information by those external services. It is important to read the privacy policies of these third parties before using their services, as we have no control over their practices. Use and transmission of your personal data We have access to your email and phone number when you fill out the contact form to make an appointment with our team. This information will only be used to contact you to complete your request. At no time will we share this information with anyone. Storage times for your data Center Beauté Oasis does not store data for use with newsletter systems, social networks or for statistical purposes. During a transaction at the Center by Interac payment or credit card, you use the Global Payment terminal. You can consult their privacy policies at the following address: https://noticesandpolicies.globalpayments.com/fr-ca You can request the deletion of your personal information at any time through our technology agent by writing to centrebeauteoasis@outlook.com We keep it for as long as necessary for the performance of the Services and according to the reason for collecting personal information, or as long as required by law. We apply the longer retention period between these two options. When you request deletion of your account or your account is deactivated, we delete your personal information within a reasonable time. The rights you have over your data If you have sent us an email and/or you use one of our services, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons. Collection of personal information As part of our activities, we collect the following information: Name First name E-mail Phone number The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you. If you communicate with us for any reason, we will collect the information you share with us and the contact information needed to reach you, including your email address and the content of the communication. Information related to navigation cookies (Cookies) We use browser cookies to improve the performance of the Website and your experience. Cookies are small files stored on your computer’s disk by the server on which the Website is located or by third-party servers that allow you to be recognized when you visit the Website and to personalize its content. Some cookies are automatically erased when you close your browser (session cookies) while others are kept indefinitely (permanent cookies). Unless you have provided us with information about yourself from your device or computer, cookies do not identify you. Some automatically collected information may be associated with you through browser cookies. Internet browsers have tools that allow you to control cookies, including blocking them. However, if you block all cookies, some features of our Services may not be available. Depending on the browser you are using, different instructions apply. Some browsers also offer “incognito” browsing modes. Forms and interactivity Your personal information is collected through a form, namely: Appointment form Form to contact us We use the information thus collected for the following purposes: Order Tracking Information Making appointments Opening of the customer account Contact We use the information thus collected for the following purposes: Correspondence Information or making an appointment Right of opposition and withdrawal We are committed to offering you the right to oppose and withdraw your personal information. The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. Responsible for the protection of personal information and the management of complaints The person responsible for the protection of personal information and the management of complaints is Caroline Gendreau, owner of the Center Beauté Oasis, domiciled at 730C boul. des Hautes-Plaines, Gatineau, Quebec, J8Z 3M5. You can reach her easily by sending an email to the following address: centrebeauteoasis@outlook.com Security The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures: SSL (Secure Sockets Layer) protocol Access management – authorized person Paper client files kept by each of our professionals Network monitoring software Itheme Security anti-virus on websites Immunify AV and 360 Anti-Virus for our servers (Web Hosting Canada) Daily computer backup Digital certificate development High level username/password firewall We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information. How do you ensure the security of my personal information? We use secure services to store personal information, host our site and receive payments. For example, our web hosting is Web Hosting Canada, which has powerful antivirus on their servers and protects information through encrypted security. With whom do you share my personal information? We do not sell your personal information to third parties, but we share it when necessary. If requested by government authorities or if requested through a subpoena, or similar process, we may be required to disclose some of your personal information as part of our obligations. legal. We ensure that requests are lawful before transferring such information and we only transfer what is necessary for the request. In the event of business transactions, including an acquisition or sale of some or all of our assets, your personal information may be transferred to another entity which will be subject to this Privacy Policy. Do you do retargeting? We do not do retargeting. Where is my personal information stored and in which countries is it processed? We host your personal information in Canada. Litespeed caching and WP Rocket This site uses caching to facilitate faster response time and better user experience. Caching potentially stores a copy of every web page displayed on this site. All cache files are temporary and never accessible to a third party, unless necessary to obtain technical support from the cache extension vendor. Cache files expire on a schedule set by the site administrator, but can easily be purged by the administrator before their natural expiration, if necessary. Please see https://www.litespeedtech.com/company/privacy-policy and https://wp-rocket.me/terms/ for details. Google ReCaptcha This site uses the Google ReCaptcha tool which is subject to Google’s privacy and terms of service. All trademarks mentioned on this site belong to their respective owners. Right of access to your data You have the right to receive confirmation that your personal data is or is not being processed and, once processed, you have the right to access that data. This right also includes the right to receive a copy of the data processed. Right to request the rectification of your data if they are incorrect. You have the right to request that your data be modified, updated or completed if it is inaccurate, incorrect, incomplete or obsolete. Can we change this Privacy Policy? Yes, we will need to update this Privacy Policy periodically to reflect our current practices. You can find the last update date above. However, we invite you to consult this page regularly.
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Cancellation Policy

ATTENTION ! ATTENTION ! Please note our CANCELLATION POLICY: If you cannot attend your appointment or need to cancel or reschedule it, please notify us at least 24 hours in advance to avoid penalty fees. Failing to provide us with the minimum notice, (except in an emergency case) a fee of 50% for the service(s) requested in hairdressing and/or aesthetics will be billed to you during your next service. It is important to remember (WITHOUT PREJUDICE), when the company accepts that a client makes an appointment, this is a privilege granted to them and not a right that belongs to the clientele. Failure to notify us and/or not show up for your appointment deprives another client of having service in your place. We sincerely thank you for your understanding and cooperation. (819) 525-1760, centrebeauteoasis@outlook.com